Customs Guide
Prohibited & Restricted Items for Japan
Japanese customs law bans certain items from being imported outright, and caps the quantity of others. If something turns out to be undeliverable after you've already bought it, it can't be returned or resold. Please check this page before you buy.
Last updated: 2026-08-05 / Contents are subject to change without notice
If a shipment fails customs clearance, the item will be disposed of or returned at your expense. Disposal and return fees apply separately, and the item's price is not refundable.
If you're unsure about an item, please contact us before you buy it — we'll check whether it can be shipped.
Quick Reference by Item
Tap an item to jump to its detailed conditions.
How Duty & Consumption Tax Work
Notice — Policy change from April 2028
Under Japan's FY2026 tax reform, the special rule that calculates personal-use dutiable value at 60% of retail price will be abolished starting April 1, 2028. At the same time, mail-order imports of ¥10,000 or less will also become subject to consumption tax. This effectively lowers the duty-free threshold — we'll post an updated notice before it takes effect.
Items That Cannot Be Shipped (Import Bans)
The following are banned from import into Japan under the Customs Act and other laws. We cannot accept these even if you place an order.
Please note
Products containing ingredients such as vanilla, agave, or aloe can sometimes fall under CITES. Please check the ingredient label.
Items With a Quantity Limit
All limits below apply to amounts for personal use by you and family members living with you. Exceeding the limit requires an "import verification certificate" issued by a regional health bureau, which this service cannot arrange.
Please note
Products containing whitening ingredients, and pet shampoos with medicinal claims, cannot be handled under the carrier's rules.
Frequently Asked-About Items
A Few Requests Before You Order
Disclaimer
- This page is general guidance based on information published by Japan Customs and the Ministry of Health, Labour and Welfare, and does not guarantee that any item will clear customs.
- Items not listed here may still be unshippable due to their ingredients or carrier rules. An item that has shipped without issue in the past can become unshippable overnight if a rule changes.
- The final decision rests with customs. Any disposal or return cost from a failed clearance is the customer's responsibility.
- Laws and their enforcement change. Please check the latest information on the relevant government sites before you buy.
Official Resources
- Japan Customs — Prohibited & Restricted Items: customs.go.jp/mizugiwa/kinshi.htm
- Japan Customs — Simplified Tariff for Low-Value Imports: customs.go.jp/tsukan/kanizeiritsu.htm
- Japan Customs — Consultation Desk (free): customs.go.jp/question1.htm
- Ministry of Health, Labour and Welfare — Personal Imports of Medicine: mhlw.go.jp
Questions
If you're unsure about an item, please ask us before you buy it — send us the product page URL and its ingredient list and we'll check whether it can ship.